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About BCUS

Charles Blake
Charles J. Blake

Mr. Blake began his career in the financial industry in 1977 when he joined the Household Finance Corporation as a Branch Representative in Ohio. He rapidly advanced to the position of Branch Manager. During his time with HFC he developed his skills in credit extension, delinquency control and personnel development.

In 1980 he moved to Houston, Texas where he joined Allied Bancshares as an AVP in their consumer lending division. This move happened to coincide with the start of the first economic downturn in Houston in decades which came to be known as the oil bust of the 1980's.

It was while he was working with Allied, through a friendship with a fellow employee who also had a job at a local credit union, that he became acquainted with the unique characteristics and needs of the credit union movement. He found that he really liked the “personal touch”, the almost “caretaker mentality” that credit unions exhibited toward their members and he decided that he wanted to be part of it.

On March 15,1982 he formed the company that today has grown to become Blake Credit Union Services, Inc. which has dealt exclusively with credit unions for over 30 years.


Patricia Martinez

Pat Martinez began her career in the financial industry from the marketing research side over 20 years ago. As a Research Manager and Focus Group Coordinator she worked closely with clients in the banking world to pinpoint the needs of their customers. This became a priority as they began losing business to credit unions. The value of this information was later realized and put to use when she joined Blake Credit Union Services, Inc. in 2007.

Over the past 25 years, she has also had the opportunity to apply her management skills and outstanding customer service to other companies. It was as a small business owner that she fine-tuned the skills necessary to deal with clients of any size ranging from the needs of the individual as well as several major Houston corporations.

Upon joining the BCUS family Ms. Martinez found the ideal opportunity to apply her past experience, knowledge and management skills to address the specific needs of credit unions and their members. She realized the personalized service and commitment extended to credit union members was beyond that of other financial institutions. Her history with BCUS and goals for the future are evident in her standard of excellence and commitment to our clients and their needs.

Randall A. Jack

Mr. Jack’s introduction to the consumer finance industry occurred in 1979 in Steubenville, Ohio. At that time he joined the Household Finance Corporation as a Branch Representative. He completed their management training program in 1981 and was promoted to Branch Manager in Rochester, MN. During the next seven years he managed an additional three offices. These subsequent promotions were due to his demonstrated expertise in lending and delinquency control.

In January, 1988, Mr. Jack moved to Texas and joined Blake Credit as their Operations Manager. While this was his first exposure to the credit union movement, he rapidly discovered an affinity for the industry. He found that their philosophy regarding member service and “people taking care of people” was exactly the way he always felt financial institutions should be run. Over the years with Blake Credit Union Services, Inc., Mr. Jack has had the opportunity to work with dozens of credit unions and establish many relationships that have become true friendships.

Today, Mr. Jack’s responsibilities with BCUS, Inc., include that of Senior Operations Manager and Strategic Planning.

Vicky Thompson

Vicky Thompson’s career consists of 25 years of combined experience in customer service, collections, sales and management.

Her introduction to the business world was in the Insurance industry where she worked with a variety products and services including all types of personal and commercial insurance, as well as surety bonds. The insurance industry is responsible for jump starting her career in sales, marketing, customer service and collections which later led to office manager, operations manager and supervisor positions. She also worked in the communications industry where the customer service, collections and sales experience were a major factor.

Vicky has worked for Blake Credit Union Services, Inc. since 2007. Working for BCUS, Inc. has exposed her to the credit union industry. Not only is she able to utilize all of her skills and work experience but working in the credit union industry has also opened up a whole new world of opportunities for learning and gaining new experience in areas of lending, collections, training and management.

Vicky learned that the relationship the credit unions have with their members is personal and caring, which she found to be an attribute missing from some of the other types of businesses she has been employed with. The most important goal in her working career is to be a service to people. Working for BCUS, Inc. has allowed her to meet that goal on a daily basis.